Replies that sound like the owner. Sent in your voice, on your terms.
AI that drafts, you approve. Or — for 5-star reviews — let it ship automatically. Either way, every guest gets a reply that reads like a person, not a template.
Reputation that compounds because somebody tends to it every day.
Brand voice profiling
Reads your last 50–100 replies and builds a style profile. Drafts mirror your tone, not generic ChatGPT.
Safety guardrails
Pre-publish checks flag drafts that promise refunds, name staff incorrectly, or stray off brand voice.
5-star auto, 4-and-below approved
Auto-reply for unambiguous wins. Operator approval for everything else.
Escalation rules you set
Refund mentions, named regulars, food safety language — all routed to the right person.
Numbers we hear back
Meet Ava.
Ava is the agent powering brand-voice replies and escalations.
Questions about AI Auto-Reply
Auto-reply only ships on 5-star reviews and only if you opt in. You can also require operator approval on everything.
Every reply is editable for 24 hours after sending. We can also retract and replace if a platform supports it.
Yes. Each brand or concept can have its own voice profile.
Try AI Auto-Reply on your real reviews.
Connect your channels and have your first reply drafts before tomorrow morning.