Sentiment trends before guests notice them.
Joins reviews, POS items, server data, and time-of-day signals into one weekly story. So you find out about the new server before guests start writing about him.
Reputation that compounds because somebody tends to it every day.
Theme tracking
"Service" up. "Ambience" down. Topic-level trends that move week over week.
Per-shift, per-server breakdown
Which shift drives 5-star reviews. Which server gets named more often. The pattern jumps out.
Anomaly alerts
"Guests started saying parking three times this week" — flagged before it becomes a 1-star.
Plain-English answers
Ask: "compare patio reviews to dining-room reviews." Get a written answer with the numbers behind it.
Numbers we hear back
Meet Ari.
Ari joins POS, reviews, and tip data into a weekly story for your team.
Questions about AI Insights
No. Once Toast or Square is connected, the first weekly summary lands the next Monday.
Yes. Insights export as a clean PDF or share-link with brand-level rollups.
Dashboards show numbers. Ari writes the story behind the numbers, including what to do about it this week.
Try AI Insights on your real reviews.
Connect your channels and have your first reply drafts before tomorrow morning.